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Billing Policies
Every user must have his own dial-up account. Our
security system will disconnect any account it finds connected simultaneously
with the same user ID. Access to the account can then be suspended
for up to an hour. If dual signons continue, the client will be
billed for a secondary account. Failure to pay will result in termination
of service.
Detailed billing sent by mail will be charged $5.00
per month.
Bounced cheques or credit card will be charged $15.00
There will be no refunds for the yearly pre paid plans
All accounts are billed automatically at the beginning of their service period.
If a client wishes to cancel their services with Netaxis, it must be done PRIOR to their billing date.
There is a $15.00 charge for plan changes prior to 3 months of any other plan.
To cancel an account, write to billing@netaxis.ca or contact an agent at (514)482-8989.
Netaxis reserves the right to terminate service without notification if an account is in arrears.
Usage Policies
An unlimited account is an intermittent dial-up account
with some restrictions. No additional charges.
The client is deemed connected to the Internet as
long as keyboard and mouse are in operation. The client cannot leave
the computer continuously connected with an unlimited account. Therefore,
we disconnect users after 20 minutes of modem inactivity. Users
cannot simulate modem activity with an automation program to avoid
disconnection.
NetAxis does not give any network support for single
dial-up connection. NetAxis reserves the right to restrict the length
of sessions if required. NetAxis prioritizes their users.
Accounts are considered to be for the use of a single person.
You must make sure that you keep your account information private, and
not "lend" out your account. The contact information given to us must
be accurate and kept up to date. NetAxis cannot be held responsible or
liable, directly or indirectly, for any loss or damage.
Unsolicited e-mail, sometimes referred to as "SPAM",
is electronic mail which is unsolicited and sent for the purpose
of selling the recipient goods, services, or properties. Commercial
"SPAM" advertisements are most often used for multi-level marketing
schemes, get-rich-quick schemes, work-at-home schemes or for questionable
products or pornography. NetAxis reserves the right to terminate
the accounts of any user found to be "SPAMMING" and hold them liable for damages
Netaxis reserves the right to terminate any account for abuse of services.
You may not run any CGI scripts or executable programs
on our server without permission.
If you have call waiting on the same line that you are using for the
Internet, when you get an incoming call, chances are the signal on
Domain Registration Policies
NetAxis is an OpenSRS reseller. The following are the contracts that must be
agreed to before a domain may be registered through NetAxis:
.com .org or .net domains gTLD agreement
.ca domains caTLD agreement
.biz domains bizTLD agreement
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